Clean and pleasant atmosphere. I am a little tender-headed. Amanda checked in during the process to ensure the braids were comfortable and not too tight. She confirmed what was needed before starting and now I have my protective style – gorgeous wine-colored box braids. My edges were preserved and while they are a little ‘stiff’, it’s not tight and uncomfortable – I did not have to take any pain meds after!! Make an appointment. You will not be disappointed! Amanda does a great job. She is personable and very professional. I will be going back for my next do:-)